I ordered my favorite tuna on wheat like I do at Subway shops around the world, but this was the first time I was disappointed. Subway usually bakes their bread fresh daily, but I highly doubt that was the case with mine. It was hard, crusty and flavorless, and no, I didn't get it toasted. The poor quality was most likely due to it being left out for a week. I never realized that an entire sandwich could be ruined by one simple ingredient. On a positive note, the establishment's interior dining was probably the finest I have ever experienced for any fast food joint. It actually had leather club chairs huddled around a fireplace and a flat screen television showing the latest golf game. I chose to sit at the long pub table along the picture window so I could watch the foot traffic walk by. The interior, although pleasant, couldn't win me over. The bad bread lost the higher rating.
(2)
Cody M.
Hope you're in the mood fruit flies! Because they were all over place including my food and in the food display case! yum!!!! I can not believe how many little bugs there were and even worse the franchise owner was standing behind the counter completely unconcerned. Under poor management!
(1)
Steve G.
After years of being off this establishment due to a very bad experience at their old location on Winslow way. I found out that they had a new owner and manager . I was told that they really got it together. So, i took a chance. I had an excellent experience. The sandwich was good, the atmosphere and perhaps even the attitude of the employees has changed. What really impressed me. After leaving a comment on the Subway websites feedback form .The owner of the franchise called me! That's the big reason why I am giving this place five out of five. . I would normally leave a four star review. But not this time!
(5)
Lovey M.
Ok... So let me first start off by saying the sandwich was good and the facility was clean ... That's the only reason I gave this location 2 stars. I arrived at this location at 7:45pm on a Wednesday night to find all the chairs set atop the tables as if they were closing up. (I quickly checked the door to find out they don't close until midnight) nonetheless I waited about 2 minutes at the desk to ask the young lady if they were closing. She replied "no what would you like?" In the driest most "I hate my job" voice I've ever heard. I went ahead and ordered, still struggling to communicate with the young lady as most of what she asked was under her breath and had a hint of annoyance behind it (ok... A little more than a "hint")... After my food was made, I checked out with a gentleman, the only exchange was my total. I took my food and looked around at all the stacked chairs and just took my food out to my truck parked right in front of the store and ate it there. Overall poor service and poor atmosphere for only 7:45 in the evening. I will say that my bread was fresher than other subways I have eaten at and the sandwich was made well ... Just wish I could have sat down and eaten my food like a civil human being and not uncomfortably in my vehicle.
(2)
AJ M.
A small piece of plastic was found in my son's sandwich. I returned the 6" sandwich, minus the two small bites from it. They looked around, behind the counter on the employee only side and found the original source. A piece of tape holding directions to employees posted above the food. They offered an apology.
(1)
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Address :321 NE High School Rd
Bainbridge Island, WA, 98110
Andrea H.
I ordered my favorite tuna on wheat like I do at Subway shops around the world, but this was the first time I was disappointed. Subway usually bakes their bread fresh daily, but I highly doubt that was the case with mine. It was hard, crusty and flavorless, and no, I didn't get it toasted. The poor quality was most likely due to it being left out for a week. I never realized that an entire sandwich could be ruined by one simple ingredient. On a positive note, the establishment's interior dining was probably the finest I have ever experienced for any fast food joint. It actually had leather club chairs huddled around a fireplace and a flat screen television showing the latest golf game. I chose to sit at the long pub table along the picture window so I could watch the foot traffic walk by. The interior, although pleasant, couldn't win me over. The bad bread lost the higher rating.
(2)Cody M.
Hope you're in the mood fruit flies! Because they were all over place including my food and in the food display case! yum!!!! I can not believe how many little bugs there were and even worse the franchise owner was standing behind the counter completely unconcerned. Under poor management!
(1)Steve G.
After years of being off this establishment due to a very bad experience at their old location on Winslow way. I found out that they had a new owner and manager . I was told that they really got it together. So, i took a chance. I had an excellent experience. The sandwich was good, the atmosphere and perhaps even the attitude of the employees has changed. What really impressed me. After leaving a comment on the Subway websites feedback form .The owner of the franchise called me! That's the big reason why I am giving this place five out of five. . I would normally leave a four star review. But not this time!
(5)Lovey M.
Ok... So let me first start off by saying the sandwich was good and the facility was clean ... That's the only reason I gave this location 2 stars. I arrived at this location at 7:45pm on a Wednesday night to find all the chairs set atop the tables as if they were closing up. (I quickly checked the door to find out they don't close until midnight) nonetheless I waited about 2 minutes at the desk to ask the young lady if they were closing. She replied "no what would you like?" In the driest most "I hate my job" voice I've ever heard. I went ahead and ordered, still struggling to communicate with the young lady as most of what she asked was under her breath and had a hint of annoyance behind it (ok... A little more than a "hint")... After my food was made, I checked out with a gentleman, the only exchange was my total. I took my food and looked around at all the stacked chairs and just took my food out to my truck parked right in front of the store and ate it there. Overall poor service and poor atmosphere for only 7:45 in the evening. I will say that my bread was fresher than other subways I have eaten at and the sandwich was made well ... Just wish I could have sat down and eaten my food like a civil human being and not uncomfortably in my vehicle.
(2)AJ M.
A small piece of plastic was found in my son's sandwich. I returned the 6" sandwich, minus the two small bites from it. They looked around, behind the counter on the employee only side and found the original source. A piece of tape holding directions to employees posted above the food. They offered an apology.
(1)